What are the ingredients in your products?
Great question - like you, the safety of our family and cats is our first priority. That's why we make our products healthy and safe by only using ingredients that are natural and non-toxic! We will never use harmful ingredients. Ever. Here is our complete ingredients list.
How do subscriptions work?
Sometimes called auto-ship, Boxiecat subscription offer the convenience of not having to manually place each order. Boxiecat can automatically ship your order on the schedule you set! Simply set your home delivery schedule, and you will continually receive your products delivered to your doorstep with free shipping. Boxiecat will save you time and trips to the store, plus you'll never run out, or have to do the heavy lifting.
What kind of litter do you offer
Boxiecat brand litter is clumping clay. Veterinarian recommended, it stays ultra-clean even after weeks of scooping. It completely eliminates ammonia odors, is over 99.9% dust free, longer lasting, and made in the USA. Cats love Boxiecat litter!
How much litter do I need?
One 16 bag of Boxiecat lasts one cat 30 days, one 28 lb. bag of Boxiecat lasts 2 cats 30 days. However, litter needs can vary. You can easily adjust your subscription settings at any time.
Can I place single orders?
Absolutely. We have many customers who simply order as needed. Subscriptions are available for your convenience if you decide you don't want to log in t manually place each order. Especially for our litter products subscriptions have the added benefit of helping to prevent running low!
If I subscribe when will my first order arrive?
We will start preparing your first order right away after signup. All orders ship within one business day. All orders are shipped using super-fast USPS 2-3 day Priority Mail shipping (one week for Alaska and Hawaii). All orders have tracking numbers.
Will I need to renew my subscription?
No. Your subscription will automatically continue for as long as you choose to remain a subscriber. There are no commitments and no hidden fees.
How often do shipments arrive?
You choose how often your subscription shipments arrive. You can easily adjust your shipment timing and quantity anytime. The Boxiecat team is here to help you get your subscription settings just right.
When will my credit card be charged?
Your credit card is charged on the shipment date you set. Boxiecat is a pay as you go service, and payments are made one shipment at a time. There are no commitments and no hidden fees.
Can I easily pause or cancel my subscription?
Yes. You can pause or cancel at any time by signing into your account and clicking "Pause" or "Cancel." There are no commitments. You will only be charged for an order if it has already been processed for shipping on your pre-scheduled ship date.
How is my personal information protected?
Boxiecat servers are Visa PCI Certified and online transactions are SSL encrypted for maximum security. We will never share your personal data.
I have more questions!
Click on that little blue help button below, or call to speak with a real person! You can also visit our Help Center, where a ton of answers can be found.